Privacy Policy
What Data We Collect and How
At Cipher Noir, we protect your privacy with intent, minimal, secure, coded. Alpha Drop Ventures LLP collects only essential data on ciphernoir.in to deliver our streetwear experience: your name, email, phone, and shipping address for orders or support, plus technical details like IP addresses and cookies for Site functionality and analytics. We gather this when you buy products, submit forms, sign up for alerts, or contact us. Technical data comes automatically via cookies and analytics tools. Trusted partners share data only with your consent to fulfill services like shipping or support.
How We Use and Share Your Data
We use your data to process orders, provide support, send drop alerts (with consent), improve Site performance, and comply with Indian laws. Minimal data is shared with payment processors, shipping services, email, messaging, and customer management tools to run the Site. Anonymized data fuels usage insights. We share only if required by law or to enforce our Terms, never for unrelated ads.
Data Security and Retention
We protect your data with encryption and secure processing, but no online transmission is fully safe, so you share at your own risk. Order and support data is kept up to 7 years for legal compliance. Marketing signups persist until you unsubscribe. Comments, if enabled, are retained indefinitely for moderation.
Your Data Rights
You can access, update, or delete your data (except legally required records), opt out of marketing, or manage cookies via your browser. Email support@ciphernoir.in to exercise your rights; we’ll respond within 30 days, per Indian regulations.
Complaints and Contact
Concerned about your data? Email support@ciphernoir.in or use our Site’s WhatsApp icon. We’ll investigate within 15 working days. If unresolved, contact the Data Protection Authority of India.
